Wednesday, July 24, 2024

Retail technology firm Nuqleous appoints John Koisa as its new Vice President of Customer Success — Retail Technology Innovation Hub

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Nuqleous, a specialist in retail space planning and performance analytics software, has announced the appointment of John Koisa as Vice President of Customer Success.

He will lead the customer success department, focusing on guiding customers through onboarding, implementation, and configuration, while providing education through various channels.

Koisa will also oversee the help desk, with the aim of ensuring agile and responsive support, and advocate for customers’ needs to influence product development.

His teams are dedicated to making sure platform adoption aligns seamlessly with each customer’s unique business requirements.

“We are excited to welcome John Koisa to our leadership team,” says Garrett Levey, Co-CEO at Nuqleous.

“As we continue to expand and enhance our platform, John’s proven track record in customer success and his deep understanding of client needs make him the perfect fit for this role.”

“We are confident that his expertise will strengthen our customer relationships and drive our company’s growth.”

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